Help Center · Plante Jardins ®

Frequently Asked Questions

Straight answers on systems, installation, maintenance and quotes — from the factory itself.

General Systems Installation Maintenance Quote
General
A vertical garden is a wall-mounted structure that holds living plants in individual modules. At Plante Jardins, we use the P20R panel — manufactured with marine-grade waterproofing — with 16 pockets per m². Irrigation is fully automated by the Atlas System with integrated fertigation, with no need for manual watering.
Plante Jardins is the only company with an irrigation system integrated into Apple Home through an exclusive app, the P20R panel with in-house marine-grade waterproofing, and Trevision — a proprietary botanical AI with 22 official, validated species. Trademark registered with INPI since 05/30/2023.
Yes. We serve through a growing network of regional resellers. The quote and botanical curation are handled by the headquarters in Fortaleza-CE, and installation is carried out by the local reseller. Reach out on WhatsApp to check coverage in your city.
On average 20–25 kg/m² with plants and moist substrate. The P20R panel itself is light — most of the weight comes from the water-saturated substrate. Most masonry and concrete walls support it without reinforcement. For drywall, our team assesses it before installation.
Yes. The P20R panel was developed for both outdoor and indoor environments. The marine-grade waterproofing protects against UV, rain and continuous moisture. For areas with high sun exposure, Trevision's curation selects species with the right tolerance for the microclimate.
Systems and Technology
The P20R is Plante Jardins' exclusive modular panel, with 16 pockets per m² (a 4×4 grid of 25cm cells). The marine-grade waterproofing — the same used on boats — is applied at the factory, making the structure resistant to continuous moisture, roots, UV and thermal variation, with no risk of seepage. See full specifications →
The Atlas System is the irrigation panel with a 4-channel Sonoff controller and native Apple Home integration. It needs no additional hub — it connects directly to the site's Wi-Fi. It lets you schedule times, monitor each zone and receive alerts on your iPhone. See the Atlas System →
Trevision is Plante Jardins' proprietary botanical AI. Once you enter the wall dimensions, it automatically generates a visual composition using the 22 official species in an organic cluster pattern — with no checkerboard repetition and a validated institutional palette. The layout serves as the basis for the real quote. Try it →
It is a system that injects liquid fertilizers into the irrigation line using the EMEC FCE 0505 dosing pump. The dosage (0–100%) is adjustable without tools. Refills are handled by the Plante team during maintenance visits — the client doesn't need to worry about it. See the full system →
Installation
A wall of up to 10m² is installed in 1 business day. Larger walls may take 2 to 3 days. The full timeline from an approved order to installation averages 7 to 15 business days. For corporate projects with a fixed opening date, we recommend getting in touch at least 30 days in advance.
In most cases, no. The P20R panel is installed directly onto the existing wall. If the wall has active seepage or an unstable finish, we recommend prior treatment — our team assesses it during the free technical diagnosis before installation.
Yes, on drywall with reinforcement at the fixing points. On glass or metal structures, we use adapted supports. Our team performs a structural assessment before the project to ensure correct fixing without damaging the wall.
Minimum recommended: 1m² (16 pockets). For the ideal visual effect, we recommend at least 2m². Use Trevision to preview any dimension for free before requesting a quote.
Maintenance
No. Irrigation and nutrition are fully automated. The client does not need to water, fertilize or check the system day to day. In case of a power or connectivity outage, the controller runs the programmed schedules locally.
Standard preventive maintenance is monthly. Each visit includes pruning, irrigation system checks, fertilizer refills and a photographic report. Biweekly contracts are available for high-visibility gardens (lobbies, restaurants, hotels).
Yes. The plants are covered by the maintenance contract. Any plant that dies due to a system failure or natural cause within the contracted period is replaced at no additional cost. Plante Health monitors the health of each zone in real time and notifies the team proactively.
Yes. The Sonoff controller runs the schedules locally. Internet is only needed for remote control and iPhone notifications. A connection drop does not affect the plants' watering.
Quote
3 simple steps:
1) Generate the layout in Trevision with the exact wall dimensions.
2) Send it via WhatsApp or wait for the local reseller to contact you.
3) Receive a detailed quote within 24h with systems, species and installation timeline.
On average 7 to 15 business days after approval and deposit. For corporate projects with a set opening date, get in touch at least 30 days in advance to secure scheduling priority.
The reseller network is expanding. We currently serve Fortaleza and its Metropolitan Region (CE) directly. For other cities, reach out on WhatsApp to check coverage and availability.
Yes. We schedule technical visits to the headquarters in Fortaleza-CE to present the systems and plants. To see gardens installed at clients' sites, we present the project portfolio with client authorization at the time of the quote. Schedule on WhatsApp →
Still have a question?

Our team replies within 30 minutes.

Chat on WhatsApp

Or generate your free layout in Trevision and get a quote within 24h.

Are you an architect or builder?

Bring a Plante vertical garden to your project. See the large-scale project portfolio and talk to me.

See projects Talk about my project